Your Privacy Matters
Privacy Policy
We are committed to protecting your privacy and handling your personal information with care.
Last Updated: January 1, 2026
Introduction
At Philia Living (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Our Privacy Commitment
Data Protection
We implement industry-standard security measures to protect your information.
Secure Storage
Your data is stored securely and accessed only by authorized personnel.
Transparency
We are transparent about what data we collect and how we use it.
Your Rights
You have rights regarding your personal data, including access and deletion.
1. Information We Collect
We may collect the following types of information:
- •Personal Information: Name, email address, phone number, mailing address
- •Medical Information: Health records and care-related information (with consent)
- •Usage Data: Website analytics, browser type, pages visited
- •Communication Data: Records of correspondence with our team
2. How We Use Your Information
We use the information we collect to:
- •Provide and improve our care services
- •Respond to inquiries and provide customer support
- •Process applications and manage in-home care services
- •Send important updates and notifications
- •Comply with legal and regulatory requirements
- •Improve our website and user experience
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- •Service Providers: With trusted third parties who assist in operations (e.g., healthcare providers, IT services)
- •Legal Requirements: When required by law or to protect rights and safety
- •With Your Consent: When you explicitly authorize us to share information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- •Encryption of sensitive data
- •Secure servers and networks
- •Access controls and authentication
- •Regular security assessments
5. Your Privacy Rights
You have the following rights regarding your personal information:
- •Access: Request access to your personal data
- •Correction: Request correction of inaccurate data
- •Deletion: Request deletion of your data (subject to legal requirements)
- •Opt-Out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Email: marse@philialivingnc.com
Phone: (919) 519-8477
Mail: Philia Living, North Carolina, USA